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Service
Maximum
Power Performance. It’s the guarantee that no matter how complex
your problems are, we can help correct them. Sure-Gen, Inc. the
industry leader in generating performance. The same knowledge
that enables us to build the industry’s best systems enables us
to service and maintain systems better than anyone else.
When it comes to Power Generation Control Systems, reliability
is the key. Sure-Gen, Inc. has proven quality and reliability
over the years. We offer service contracts to fit your needs
including PM contracts, custom contracts and we offer an
environmentally safe oil-vac system.
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At Sure-Gen,
Inc., we regard your system as a single entity. Where others see
a collection of individual components, we see one power system.
With in-depth knowledge of each component and our understanding
of their inter-relationship, we can offer what no one else can;
a complete service company. It’s the logical solution for any
customer wanting to maximize their level of service, as well as
their dollars.
Sure-Gen, Inc. commitment to quality defines accountability by
ensuring every clients needs are clearly understood and met with
the most innovative equipment and knowledgeable service staff
available.
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E.G.S.A. Certification
The Electrical Generating Systems Association is known
throughout the world for being dedicated to On-Site Power
Generation. They hold to the utmost high standard to quality and
commitment with support from manufacturers, distributors,
dealers, engineers, contractors, and others that provide power
generating equipment including generators, switchgear, controls,
engines and more. They are also the leaders in maintaining the
performance standards in the industry. One way they maintain the
high standards in the industry is by the Electrical Generating
Systems Association Technician Certification Program. Not only
does Generator Technician Certification provide a commitment to
consistently high standards and professionalism that the
customer can depend on, it also allows you to be part of an
elite team.
Load Bank Testing
Load bank testing allows a standby generator to be tested and
exercised to verify its overall reliability, and its ability to
run at its full rated kW output.
Although your generator may exercise weekly, it may not test
with the full load of the building, or facility. For diesel
generator sets this may cause Wet Stacking. Wet Stacking is when
unburned fuel accumulates in the engine exhaust. This is caused
by under loading a generator. When this is allowed to continue
for a long period of time the unburned fuel accumulates, and can
become harmful to the engines efficiency and life span.
Load bank testing allows the engine to reach the full operating
temperature and burn out this accumulation of un-burnt fuel. The
unit can then run cleaner and more efficiently.
Whether your unit is diesel or gas it will benefit from the load
bank test.
Fuel Cleaning
The fuel cleaning process includes complete fuel cleaning
including products, fuel filters (up to five filters). The fuel
tank should be full for the cleaning process to be maximized. We
will provided a sample of the fuel before and after cleaning.
This includes vacuum removal of any water build up from the
bottom of the tank before fuel cleaning begins. The process will
take from two to eight hours depending on the debris removal and
the size of the fuel tank. The cleaning product used will remove
any algae from the fuel tank and restore your fuel to maximum
efficiency that will allow your units to run more efficiently.
We also offer a wide range of other services such including
radiator flushes. For further services offered please contact
our service department at 910-253-0484 or contact us by email
dbenson@suregen.com.
Sure-Gen, Inc. commitment to quality defines accountability by
ensuring every clients needs are clearly understood and met with
the most innovative equipment and knowledgeable service staff
available.
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